Personal data

Data Privacy

Digital Event System aims to be recognized as a trusted operator by its customers, employees and partners.

Digital Event System has made the following clear and firm commitments in terms of protecting the personal data and privacy of its customers:


  • Security of personal customer data through reliable processing and secure storage;
  • Control of the use of personal data by the customers concerned;
  • Transparency in the processing of customer and user data at all stages of their relationship with Digital Event System;
  • Assistance to all customers and users to help them protect their privacy and better manage their personal data.
  • Digital Event System attaches great importance to the protection of your privacy and ensures that these commitments are respected by its subcontractors and business partners.

As part of your browsing on this website managed by it, Digital Event System has established a Privacy Policy governing the collection, use, disclosure, transfer and storage of your personal data.


Please take the time to review the privacy practices below and feel free to contact us with any questions.

Collection and use of personal information

Digital Event System collects certain personal information about you both on the web interface and on mobile applications:

  • Full name
  • sport license number, if applicable
  • address
  • phone number
  • e-mail address
  • password
  • company name
  • precise location, especially on mobile applications


Minors and personal information

Our website is not intended for minors and we do not intentionally collect information relating to minors. If we realize that we have any information about a minor under the age of 15, we will take all necessary actions to comply with the regulations applicable to the protection of personal data and in particular, if necessary, the deletion of these information. If you have learned that your minor child has provided us with personal information without your authorization, please contact us as soon as possible at so that we can take the appropriate measures.

“Session” cookies

We use "session" cookies to maintain your connection when you use our Services, to better understand how you interact with our Services, and to monitor aggregate usage and web traffic information for our Services.

“Persistent” cookies

We use "persistent" cookies to recognize you each time you return to our website or Services. For example, we create a persistent cookie that includes some basic information about you, such as your last search. We use this persistent cookie to remember your preferences and, if you create an account, to provide a consistent user experience after registration.

Login data

Our servers automatically record information (Log Data) generated by your use of the Website or Services. Log Data may include information such as your IP addresses, browser type, operating system, referring web page, web pages visited, location, cell phone provider, computer type or cell phone, your search terms and cookie information. We receive Log Data when you interact with our website or Services, for example, when you visit our websites, log in to our Services, or interact with our email notifications.

Sharing on social networks

When you use a social media sharing feature (for example, Facebook sharing), your sharing activity will be processed through a third-party site or service. The privacy policies of those third parties and not ours apply to the collection and use of information collected on those sites or networks, including Personal Data.

Your personal data will be processed in accordance with the following general principles:

All personal data is processed fairly and lawfully; All personal data is collected for specific, explicit and legitimate purposes, and is then processed in accordance with those purposes; All personal data collected is adequate, relevant and not excessive with regard to the objectives pursued; All personal data is accurate, complete and, where applicable, kept up to date; And all personal data is kept for a period that does not exceed the period necessary for the purposes for which they are processed. We will take all necessary precautions depending on the nature of the data and the risk associated with their processing, in order to guarantee their security and to prevent, among other things, that they are altered or corrupted,

Please note, however, that no method of transmitting information over the Internet, or storing information, is completely secure. Therefore, we cannot fully guarantee the protection of any information shared with us.


Who uses this data?

The persons authorized to use personal data at Digital Event System are the managers and the dedicated technical and marketing teams. 

We normally use the personally identifiable information you provide to us only to respond to your request or process a registration form you have completed in various sections of our website, or as described below.

From time to time, we may use your personal information to send important notifications, such as communications related to purchases and changes to our terms and conditions and policies. As this information is essential to our relationship, you cannot unsubscribe from these communications.

Your personal information may also be used for internal purposes such as audits, data analysis and studies aimed at improving our products, services and customer communications.


We do not keep personal data beyond the durations indicated below:

24 months after the last transaction (sales activity) due to the need to process any claims (payment, warranty, etc.);

12 months after the last connection without transaction on the site, the information kept in this case being the following:

the content consulted on the site;

the characteristics and navigation preferences defined.

All data collected will be shared, where appropriate, with third party providers providing services on our behalf. Personal information provided by European Union users may be transferred to other countries (including the United States) whose data protection laws may differ from those of the European Union and you expressly agree to such transfer.


We will not contact you for other reasons unless specifically requested by you, nor will we share, rent or sell your personally identifiable information outside of Digital Event System, unless we are under an obligation to share your information with a third party providing services on our behalf.


Pursuant to the law, legal process, litigation and/or requests from public or governmental authorities within or outside your country of residence, we may be required to disclose your personal information. We also have the right to release information about you if we believe it is necessary or appropriate for national security, law enforcement, or public interest reasons.


Disclosure of information about you is also possible if we consider it reasonably necessary for the enforcement of our terms and conditions or the protection of our operations or users. In addition, in the event of a reorganization, merger or sale, we may transfer all personal information, whatever it may be, to the relevant third party.


Integrity and retention of personal information

Digital Event System makes it easy for you to ensure the accuracy, completeness and timeliness of your personal information. We will retain your personal information for as long as necessary to fulfill the purposes discussed in this Privacy Policy, unless a longer retention period is required or permitted by law.

Access to personal information

You will be able to access your personal information in our possession for any reason, including to correct inaccurate data or delete data if we are not required to retain it by law or for legitimate business purposes. We have the right to reject requests that are frivolous or vexatious, compromise the confidentiality of third-party information, are difficult to perform, or concern data to which access is not required by local law. Requests for access, rectification or deletion can be made using the dedicated regional contact form.


In accordance with the law n ° 78-17 of January 6, 1978 relating to data processing, files and freedoms, we inform you that you have a right of opposition, access, rectification and deletion for the personal data concerning you, under the conditions provided for by law.

To exercise these rights, please send us a letter or an e-mail to the address or on this form specifying your full name, your e-mail address and your username. You will receive an answer within 1 month of receipt of the request.

Deleting your account

To exercise these rights, please send us a letter or email to: the address or on this form specifying your full name, your email address and username. You will receive a response within 1 month of receipt of the request.

You can just as easily delete your account on your account profile page when you are logged in. Your account will be deleted, as well as all your order information, apart from the data necessary to complete your order. managing current reservations.


Since May 25, 2018, you also have the right to data portability and can lodge a complaint with a data protection authority, in particular in the Member State in which your habitual residence is located, your place of work or the place where the breach is alleged to have occurred, if you consider that the processing of personal data concerning you constitutes a breach of the General Data Protection Regulation (GDPR).


The DigitalEventSystem Privacy Policy was updated on March 17, 2022.